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Social Players Canada Social Players Canada
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Privacy Policy

Last Updated: January 1, 2024

1. Introduction

Social Players Canada ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our social casino gaming platform. This policy complies with the Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable provincial privacy legislation.

2. Information We Collect

2.1 Personal Information

We may collect the following personal information:

  • Name and contact information (email address)
  • Age verification information
  • Account credentials (username, password)
  • Gaming preferences and activity
  • Device information and IP address
  • Communication preferences

2.2 Automatically Collected Information

We automatically collect certain information when you use our service:

  • Log data (access times, pages viewed, IP address)
  • Device information (browser type, operating system)
  • Usage data (game play statistics, session duration)
  • Cookies and similar tracking technologies

3. How We Use Your Information

We use your information for the following purposes:

  • Providing and maintaining our gaming service
  • Verifying your age and identity
  • Personalizing your gaming experience
  • Communicating with you about our services
  • Improving our platform and developing new features
  • Ensuring compliance with legal obligations
  • Preventing fraud and maintaining security

4. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

  • With your explicit consent
  • To comply with legal obligations or court orders
  • To protect our rights, property, or safety
  • With service providers who assist in operating our platform
  • In connection with a business transfer or merger

5. Data Storage and Security

Your personal information is stored on secure servers located in Canada. We implement appropriate technical and organizational measures to protect your information against unauthorized access, alteration, disclosure, or destruction.

6. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience. You can control cookie settings through your browser preferences. Essential cookies are necessary for the platform to function properly.

7. Your Privacy Rights

Under Canadian privacy law, you have the right to:

  • Access your personal information
  • Request correction of inaccurate information
  • Request deletion of your personal information
  • Withdraw consent for certain uses
  • File a complaint with the Privacy Commissioner

8. Data Retention

We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy or as required by law. Account information is typically retained for 7 years after account closure.

9. Children's Privacy

Our service is not intended for individuals under the age of 18 (or 19 in certain provinces). We do not knowingly collect personal information from children under these ages.

10. International Transfers

Your personal information is primarily stored and processed in Canada. If we transfer information outside Canada, we ensure appropriate safeguards are in place.

11. Third-Party Links

Our platform may contain links to third-party websites. We are not responsible for the privacy practices of these external sites.

12. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page with an updated date.

13. Contact Us

If you have questions about this Privacy Policy or wish to exercise your privacy rights, please contact us:

Privacy Officer
Social Players Canada
Email: privacy@socialplayerscanada.com
Address: 123 Gaming Street, Toronto, ON M5V 3A8, Canada
Phone: 1-800-PRIVACY (1-800-774-8229)

14. Privacy Commissioner Contact

If you have concerns about our privacy practices, you may also contact the Office of the Privacy Commissioner of Canada:

Website: www.priv.gc.ca
Phone: 1-800-282-1376
Email: info@priv.gc.ca

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DISCLAIMER

Social Players Canada is a free-to-play social casino intended for entertainment purposes only. Our games do not offer "real money gambling" or an opportunity to win real money or prizes.

Practice or success at social casino gaming does not imply future success at "real money gambling".

All games are intended for adults 19 years and older. If you have gambling problems, please contact the Problem Gambling Helpline at 1-800-463-1554 or visit www.responsiblegambling.org.